Website accessibility
We want as many people as possible to be able to use this website. Our accessibility statement below explains how our website has been made so it is accessible to all.
1. Using this website
This website is run by Middlesbrough Council. We want as many people as possible to be able to use this
website.
For example, that means you should be able to:
* Zoom in up to 400% without the text spilling off the screen
* Navigate most of the website using just a keyboard
* Navigate most of the website using speech recognition software
* Listen to most of the website using a screen reader (including the most recent versions of JAWS,
NVDA and VoiceOver)
* View the website using any device e.g. Mobile phone, Tablet, Desktop computer
* View any videos that we add to this website, ensuring they are accessible to all with audio or
written alternatives available where required
* View and understand content where we use colour. We will ensure that colours used have a
sufficient colour contrast
AbilityNet has advice on making your device easier to use if you have a disability.
Please note this website may not function correctly if you are using an older browser i.e. Internet
Explorer. It is recommended if you are using Internet Explorer that you instead use Google Chrome or
Microsoft Edge.
2. How accessible is this website?
Most of this website is compliant with the W3C WCAG 2.1 AA accessibility standard. However, there are
some parts of this website that are not fully accessible:
- The coming soon boxes on the homepage don’t have discernible text added correctly
- The ID attribute used is not unique
3. What to do if you can’t access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read or audio recording please email boxoffice@middlesbrough.gov.uk
We’ll consider your request and get back to you within 10 working days.
4. Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems that aren’t
listed on this page or think we’re not meeting accessibility requirements, contact the Middlesbrough
Town Hall team by emailing the issue to boxoffice@middlesbrough.gov.uk.
5. Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies
(Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support
Service (EASS).
6. Technical information about this website’s accessibility
Middlesbrough Council is committed to making its website accessible, in accordance with the Public
Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA
standard, due to the non-compliances listed under section two of this page.
7. How we test this website
This website is tested every 28 days. The tests are carried out by the Middlesbrough Council Digital Team
using online accessibility reporting tools. Required changes that are discovered as a result of these tests
will be implemented within three months.
8. What we are doing to improve accessibility
Our accessibility road map below shows how we aim to improve accessibility across this website:
Action
The coming soon boxes on the homepage don’t have discernible text added correctly. This element will be reviewed and test will be added.
Target fix date
January 2022
Action
The ID attribute used is not unique. This element will be reviewed and will be set up correctly.
Target fix date
January 2022
________________________________________________________________
The below items we previously identified as not being accessible have now been fixed.
Action
All images will have a descriptive Alt Tag added to assist visually impaired users
Target fix date
June 2021
Action
Give guidance to users of the event search form when an incorrect date
format is entered and how to correct this.
Target fix date
June 2021
Action
A visible border will be added to all elements of the website to assist those
users navigating the website using a keyboard only.
Target fix date
June 2021
This statement was prepared on 01/03/2021. It was last updated on 24/11/2021.